Privacy Commitment – Global Tele Health
At Global Tele Health, safeguarding your privacy is our top priority. We are committed to not selling or sharing your data for any purpose beyond the scope of this policy.
Data Protection Compliance
Registered as a Data Controller with the ICO, Global Tele Health adheres strictly to Data Protection Law, GDPR guidelines, and confidentiality standards.
Information Collection and Storage
We only collect, store, and utilize personal data with a lawful basis, such as maintaining communication with you. Information is primarily gathered through a secure Google Docs Counselling Contract and our online payment platform.
Counselling Contract
All clients complete a counselling contract , including necessary Personally Identifiable Information. We maintain minimal and anonymized case notes separately from contact details, stored securely..
Payment Security
To process payments, we use SSL encryption for all financial transactions. Your financial details are securely passed to our payment providers, including Lloyds Bank, PayPal, and Stripe, each adhering to strict data security standards.
Confidentiality and Record-Keeping
Your information is confidential and shared within a professional framework. Exceptions are made only in critical situations, respecting legal requirements and your well-being.
Marketing and Site Tracking
We do not use your data for marketing purposes and employ Google Analytics for site tracking, ensuring privacy compliance.
Website and Server Security
Our website and server employ robust security measures, including firewalls and 24/7 monitoring. Data is stored securely, reviewed regularly, and deleted when no longer needed.
Your Rights
You have the right to control your data, including access, correction, deletion, and the ability to object to processing. We respect your rights and take complaints seriously.
Complaints
If you have concerns or complaints, please contact us. We value your feedback and continuously strive to enhance our data handling practices. If dissatisfied, you can escalate the matter to the Information Commissioner’s Office.
Thank you for choosing Global Tele Health. Your privacy and satisfaction are paramount to us.